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Audience research

Know your audience

Are you looking for a simple way to define your marketing audience? You have a great product, service or business and you have some powerful messages to share. But if you are telling the wrong people in the wrong way, then you are not going to get the results that you want – and you’ll probably waste a lot of time and money in the process. 

Do you know who you are trying to target? Have you thought about who your marketing audience is? At Tonic Consultancy we can help you to define the groups of people who need to hear your message, we can help you to define that message and we can make sure that your target audience actually hears that message. 

But what do some of these target audiences look like? 

Here are some of the main target audiences you might want to consider. At Tonic Consultancy, these are the four key audiences that we are often asked about. 

Students: This is a really broad audience, but you are probably looking at an age range of 18-24 with a diverse set of social attitudes, values and an ever-shrinking appetite for more traditional marketing.

Millennials and Generation Z: This is another really broad audience – all those people born between 1981 and 2012. A diverse set of needs, looking for a diverse set of experiences with a focus on social media marketing and video content. 

Families with children: This is, unsurprisingly, a really broad audience. There really is no such thing as a standard family in 2020. This is another diverse audience but you probably want to think more about imagery, timing and impact. 

ABC1s: Or, if you’re unfamiliar with the term, the people who make up the higher socioeconomic demographic. But this is, wait for it, a really broad audience. And it’s tough to define this audience too. ABC1s can no longer be ring fenced by industry, job title, education or income and this audience could also quite easily sit in one of the other categories too.

Have you noticed a theme here?

Modern-day marketing cannot rely on broad definitions of target audience. Within each broad audience there are distinct, diverse segments; but tapping into these segments can yield powerful results. To identify your specific audience you should really consider your products, your services and your competitors. 

So how can we help you?

At Tonic Consultancy we are obsessed with audience research. We love crunching the numbers to really understand what you want to say and who you want to say it to. The marketing journey for us always starts with the audience – who are you trying to target? What are you trying to achieve? 

We apply a rigorous, scientific-led approach to define your audience. We use leading categorisation systems (like Mosaic) and technology and data services (such as TGI data) to really understand who you need to target. We are so obsessed with the data that some people might call us geeks; but we just call ourselves audience-led. 

And once you have defined your audience, we can help you to target them in a clear, effective and efficient way. We know how to target the full spectrum of audience types in the best way possible. In designing your campaign like this, we can provide you with the most effective campaign with a clear vision and minimal wastage. 

If you need help finding your audience then give us a shout – hello@tonicconsultancy.co.uk

News from Tonic

Storytelling – and the story of Tonic Consultancy

Humans are intrinsic story-tellers; it’s how we learn, how we communicate, how we connect. We have been telling stories since we evolved; stories to share, stories to document our history, stories to inspire. 

Storytelling is an essential part of any good marketing campaign. But you’re not just interested in any old story. A good story needs to be authentic. Your audience needs to feel the emotional connection, to understand the purpose – they don’t just want to be sold to. 

If you want to build your business, you will need to learn how to craft a compelling story that your audience can relate to. You need to know your message, your story plot; you need to know how you want your reader to feel. You need to be creative, emotive, concise and clear – you need a story with purpose. 

Let Lisa Byrne, our founder, tell you the story of how Tonic Consultancy began. 

“17 years ago, I sat next to a guy on a plane. I was studying at Leeds University at the time and, after a brief conversation, I discovered he was the sales director for a large radio station.

Without hesitation, I offered to work for him over the summer for free – something I would obviously never recommend anyone to do in 2020! But I turned up every day for six weeks; throwing myself into the company and into every single task. I had absolutely no expectations, I just loved working with people. Building great relationships with every member of the team and helping them in any way that I could. 

When I graduated, that same man had worked his way up into a role at a new company and offered me my first paid job as a media planner for one of the largest UK radio stations. A job that I almost certainly wouldn’t have got without that initial chance encounter. 

That first job was a springboard to a role in one of the UK’s largest radio groups and then, from there, I joined one of the leading out of home advertising companies. I loved all of my jobs. I loved working with people – colleagues and clients – using the skills and connections I had made on the way to do one thing: help them. 

Tonic Consultancy was founded shortly after the birth of my second child. It happened very organically – and quickly! – people I had worked with over the years began reaching out to me, asking for help. I knew I had the skills and the connections to make it work so I did it. I helped them, just as that man on the plane had helped me. 

Tonic Consultancy has grown from those early days. Our team has grown. Our offering has grown. We are a full-service marketing agency. We are a business that combines expertise and industry knowledge with a desire to deliver outstanding client service. 

So I guess the moral of the story is: seize every opportunity. That chance encounter on the plane set me on a career path that led to Tonic Consultancy. And don’t forget to help people.”

If you need help writing a story with a purpose, then get in touch. <Add link to contact page>